Support

If you have a support issue please check the posts below. The most recent will be found at the top of the page directly below this message. We are most likely already working on your problem and will post the status soon. If your issue is not already mentioned please email support@ddmdata.com. If the matter is urgent and you do not receive an email response within 20min call us at 715-550-0001.

Unscheduled Server Upgrade

Last night we performed an unscheduled server upgrade.

The server was off-line for approx 1hr in total between 2am and 5am CST. The primary purpose for this maintenance was to upgrade to php5 and as a result we also upgraded several other systems. This upgrade to the latest version of php will allow us develop […]

Network Maintenance Notification for 09/01/2007

On the following date we will be performing maintenance on our network:

Start time (local): 09/01/07 at 02:00 am

End time (local): 09/01/07 at 03:00 am

Expected Outage/Downtime: 1 hour downtime

The purpose of this work is to upgrade internal network capacity as well as add redundancy in our network. During […]

Server Upgrade

This morning at approx 5:30am CST we migrated our VPS servers to a dedicated server. We took the server offline for approx 10mins to perform this upgrade.

Stats
The server is running 2GB DDR2-667 RAM, 2 320GB SATA hard drives on Intel E6420 Core 2 Duo CPU.

Our Network
We are located in Equinix datacenter and have redundant […]

Error Reporting

On March 10th we enabled extra error reporting serverwide in able to test scripts in development. This caused some harmless warning reports across a few of our hosted sites. We have since disabled and/or repaired the issues. If your site is still showing any extra warnings or reports please contact us.

Welcome to our Support Section!

We now will be posting any support issues that arise to the support category of our blog. Please check back here (www.dynamicdigitalmedia.net/category/support/) if you are experiencing any issues. Most often you will see a post noting your issue and that we are currently working to resolve it. If you do not see your issue mentioned […]